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Citizen Satisfaction Index System Pre-Utilization Conference

Citizen Satisfaction Index System is a set of data tools designed to collect and generate relevant citizens’ feedback on local governments’ service delivery performance and on the citizens’ general satisfaction.

CSIS is being implemented by the Department of the Interior and Local Government to help promote transparency, accountability and participatory governance.

Pampanga State Agricultural University served as the Local Research Institute which conducted the gathering of data and information which will be used in knowing the satisfaction rate of the citizens of Mexico.

Mexico is on of the two municipalities that were chosen to have CSIS be implemented in the whole Pampanga. The other Municipality is the Municipality of Lubao.

The actual utilization conference will be conducted on March 14, 2018.